United States Shipping Policy
Shipping Policy — United States
Space Vanta ships to the United States using available international shipping services shown at checkout.
Shipping charges are calculated based on shipment weight and the shipping service selected or available for your order.
Sea Freight
Sea Freight is currently available for eligible U.S. destinations.
The standard shipping calculation is based on a 1 kg billing unit.
Standard Sea Shipping
* First 1 kg: US$6.20
* Each additional 1 kg: US$6.20
HD Express Sea Shipping
* First 1 kg: US$6.30
* Each additional 1 kg: US$6.30
Matson Overtime Service
* First 1 kg: US$6.50
* Each additional 1 kg: US$6.50
The service name and final charge available to your order will be shown at checkout.
Free Sea Freight
Orders with a commercial order value of US$55 or more qualify for free Sea Freight.
There is no Space Vanta weight limit attached to the US$55 Sea Freight free-shipping threshold.
When eligible, the applicable Sea Freight charge will be reduced to zero at checkout.
Shipping Service Availability
Different Sea Freight services may not be available for every order or destination.
The available service depends on the destination and shipping conditions for your order.
Please use the shipping options displayed at checkout as the final source for the shipping services and charges applicable to your order.
Delivery Estimates
Estimated delivery times vary by Sea Freight service.
Some current U.S. Sea Freight services may have estimated transit times of approximately 25 days, while other services may take approximately 30–35 days.
These are estimates rather than guaranteed delivery dates.
Customs clearance, holidays, weather, transportation conditions, and other circumstances may affect actual delivery time.
Customs and Import Charges
International shipments may be subject to customs duties, import taxes, customs clearance fees, or other charges imposed by U.S. authorities.
Where applicable, these charges are the customer’s responsibility.
Shipping Address
Please provide a complete and accurate delivery address when placing your order.
Additional delivery costs or delays caused by incorrect or incomplete address information may be the customer’s responsibility.
Contact Us
Email
customer_service_center@spacevanta.com
Hotline
(+86) 15916993110
Facebook
(+86) 15916993110
WhatsApp
(+86) 13377730863