Canada Shipping Policy
At Space Vanta, we aim to make delivery clear and predictable. Shipping options and charges are calculated according to your destination, shipping method, order value, and billable weight.
All shipping charges shown at checkout are based on the shipping method and destination available for your order.
1. Shipping Methods
Orders to Canada may be eligible for:
-
Sea Freight
-
Air Freight
Available shipping methods may vary depending on your destination and order details. The shipping options available for your order will be shown at checkout.
2. Free Shipping
Sea Freight
Sea Freight is eligible for free shipping when the order value reaches the equivalent of US$55.
There is no Space Vanta weight limit attached to this Sea Freight free-shipping threshold.
Air Freight
Air Freight is eligible for free shipping when the order value reaches the equivalent of US$120.
The free-shipping benefit applies to the first 5.5 kg of the shipment.
If the total shipment weight exceeds 5.5 kg, the first 5.5 kg will remain eligible for free shipping. Any weight above 5.5 kg will be charged according to the applicable Air Freight additional-weight rate.
The final shipping charge will be determined at checkout based on the destination, billable weight, and shipping method available for the order.
3. Canada Sea Freight Rates
Sea Freight is charged according to billable weight.
| Billable Weight | Base Charge | Additional Weight |
|---|---|---|
| 0–10 kg | CAD$35.90 | CAD$15.00/kg |
| 10–20 kg | CAD$6.99 | CAD$6.45/kg |
| 20–30 kg | CAD$6.55 | CAD$6.35/kg |
| 30–70 kg | CAD$6.19 | CAD$5.99/kg |
The applicable rate tier is determined by the billable weight of the shipment.
4. Canada Air Freight Rates
For shipments up to 9.5 kg, Air Freight is calculated in 0.5 kg units.
| Billable Weight | Base Charge | Additional Weight |
|---|---|---|
| 0–9.5 kg | CAD$20.00 | CAD$8.50 per additional 0.5 kg |
For shipments above 9.5 kg, the applicable rate is calculated in 1 kg units:
| Billable Weight | Base Charge | Additional Weight |
|---|---|---|
| 9.5–20 kg | CAD$17.80 | CAD$17.80/kg |
| 20–30 kg | CAD$16.60 | CAD$16.60/kg |
Where a shipment falls within a different applicable rate tier, the rate corresponding to the shipment’s billable weight will apply.
For orders that qualify for Air Freight free shipping, the free-shipping benefit applies to the first 5.5 kg. Any weight above 5.5 kg will be charged according to the applicable Air Freight additional-weight rate.
5. Billable Weight
Shipping charges are calculated according to the applicable billable weight for the shipment.
Where an order qualifies for a free-shipping benefit, the applicable free-shipping allowance will be applied to the eligible weight. Any weight exceeding the applicable free-shipping allowance will be charged according to the relevant additional-weight rate.
The shipping charge displayed at checkout is the final amount applicable to your order after the destination and shipping method have been determined.
6. Shipping Availability
Shipping methods may vary depending on your destination, postcode, order value, weight, and other shipping conditions.
If a shipping method is not available for your order, it will not be offered at checkout.
7. Delivery and Processing
Orders are processed after payment has been successfully completed.
Shipping time may vary depending on the shipping method, destination, customs processing, carrier operations, weather, and other circumstances outside Space Vanta’s control.
Any delivery timeframe displayed during checkout should be treated as an estimate rather than a guaranteed delivery date.
8. Customs, Duties and Taxes
International shipments may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, such charges are not included in Space Vanta’s shipping charge.
Any applicable customs or import charges are the responsibility of the recipient.
9. Delivery Address
Please ensure that your shipping address, postal code, telephone number, and other delivery information are complete and accurate.
Space Vanta is not responsible for delays, failed delivery, or additional charges resulting from incorrect or incomplete information supplied by the customer.
10. Contact Us
If you have questions about shipping, delivery, or an existing order, please contact our Customer Service Team.
Email:
customer_service_center@spacevanta.com
Hotline:
(+86) 15916993110
Facebook:
(+86) 15916993110
WhatsApp:
(+86) 13377730863
We will review your order and shipping information and assist you with the available options.