Australia Shipping Policy
Space Vanta currently offers delivery services within Australia.
We offer air and sea freight options based on order weight, delivery requirements, and logistics arrangements, providing customers with more flexible international delivery solutions.
Delivery Methods
Delivery to Australia currently offers the following methods:
Air Freight
Sea Freight
The actual available delivery method will be confirmed based on order weight, destination, and logistics arrangements.
Air Freight
Air freight is suitable for customers who wish to receive their goods quickly.
Applicable Weight:
0.5kg – 9.5kg
First Weight:
AU$21 / 0.5kg
Additional Weight:
AU$6.2 / per additional 0.5kg
Applicable Weight:
9.5kg – 20kg
First Weight:
AU$14 / 1kg
Additional Weight:
AU$14 / per additional 1kg
Delivery Time:
Approximately 10–16 business days
Sea Freight Delivery
Sea freight is suitable for larger orders or customers who wish to choose a more economical delivery method.
Currently, sea freight is only available for designated non-remote areas.
Zone 1 Delivery Area
Applicable Postal Codes:
Applicable Weight:
0–10kg
First Weight:
AU$16 / 1kg
Additional Weight:
AU$3.3 / per additional kg
Zone 2 Delivery Area
Applicable Postal Codes:
Applicable Weight:
0–10kg
First Weight:
AU$16.2 / 1kg
Additional Weight:
AU$5.5 / per additional kg
Sea Freight Delivery Time:
Approximately 30–45 days
Shipping Cost Calculation
Australia shipping costs will be calculated based on:
- Order Chargeable Weight
- Shipping Method
- Shipping Area
- Actual Logistics Arrangement
.
The logistics provider may calculate the final shipping cost based on:
- Actual Weight
- Volumetric Weight
.
Order Processing Time
Space Vanta will begin processing your order after payment is received.
General Order Processing Time:
Completed within 3 business days on the same day
Some ocean freight services have fixed cut-off times and shipping batches.
Orders exceeding the cut-off time may be scheduled for the next available shipping batch.
Australia Free Shipping Policy
Eligible overseas orders are eligible for free shipping.
Orders from Australia:
Free shipping on orders over US$50.
Free shipping applies to selected standard shipping methods.
Additional charges may apply for special shipping methods or other logistics arrangements.
Delivery to Remote Areas
Some areas in Australia may be considered remote delivery areas.
Sea freight is currently mainly available for non-remote areas.
If your delivery address is in a remote area, please contact Space Vanta customer service before placing your order to confirm.
Related additional charges will be confirmed based on actual logistics arrangements.
Customs and Import Fees
Space Vanta will be responsible for the relevant customs clearance and import fees during international shipping.
Customers do not need to pay the following additional fees:
- Import duties
- Customs clearance fees
- General customs clearance fees
In case of special circumstances resulting in additional fees, Space Vanta will assist in handling the matter according to the actual situation.
Delivery Time Information
The delivery times mentioned above are estimated times.
Actual delivery time may vary due to the following factors:
- Flight schedule
- Shipping schedule
- Customs procedures
- Weather factors
- Holidays
- Local logistics arrangements
Address and delivery notes
Customers must provide a complete and accurate delivery address.
If delivery fails for any of the following reasons:
- Incorrect address
- Incomplete address
- Unable to deliver to address
- Customer refuses to accept delivery
May result in:
- Redelivery fee
- Return shipping fee
- Additional processing fee
Contact Customer Service
For Australia delivery inquiries, special delivery needs, or order-related issues, please contact Space Vanta:
Email:
Customer Service Hotline:
WhatsApp: